How Fixmania handles website and service-request information.

When you contact us or submit a booking request, we may receive your name, phone number, email address, property location, preferred date or time, service selection, message, photographs and other details you choose to provide.

Basic technical information such as browser type, device type, pages visited and referral source may also be processed through website analytics and hosting services.

• Respond to enquiries and arrange site visits or services.
• Prepare quotations and coordinate technicians.
• Provide customer support and service follow-up.
• Maintain security, prevent spam and improve the website.
• Meet legal, accounting or regulatory obligations when applicable.

Information may be shared with employees, technicians, contractors or service providers only when reasonably needed to handle your request, operate the website, process communications or comply with the law. We do not sell personal information.

When you use WhatsApp, Google Maps, Google Reviews or social-media links, those services process information under their own privacy policies. Website analytics may use cookies or similar technologies to measure visits and interactions.

We keep information only for as long as reasonably needed for enquiries, service records, quotations, legal requirements and legitimate business purposes. Reasonable safeguards are used, but no online transmission or storage method can be guaranteed completely secure.

You may ask us to correct or delete information that you previously provided, subject to legal and operational requirements. You can also avoid optional analytics cookies through your browser settings.

For privacy questions, email fixmaniatechnicalservices@gmail.com or call +971 52 379 3459.